Doubleknot, Inc.Supporting DocumentsTraining Videos

Doubleknot Video Library

  Subscribe to this feed

Doubleknot YouTube Channel

Table of Contents

Note: Depending on your network connection speed, it may take a few moments after clicking on a video for it to begin playing. 

General Training

  • New Program Management Admin Interface
    In this 8-minute video, we present how to use the new admin screens for the Program Management System, which is used for events with sub-activity selection, such as Merit Badge Summer Camp, Training Day or Conference Sign Up. We have upgraded the interface allowing for easier setup and maintenance of these types of events.
  • Site Brander - Inserting YouTube Video
    This short video shows you how to insert YouTube videos on a web page using Site Brander.
  • Site Brander - Configuring Rotating Images
    This video explains how you can put rotating images on your website using Site Brander
  • Site Brander - Backup and Page Recovery
    How to use the backup and recovery feature of Site Brander. This feature is useful when you want to revert to a prior version of a page.
  • ELists
    Elists allow organizations to collect user information, and topics of interest. With this information administrators can send focused email broadcasts providing better service and reducing costs. View the video to see how to use this feature on your site.
  • Event Categories - what are they and how they benefit you
    Event categories allow you to publish custom event lists via RSS, share events across different calendars and allow users to search for events within specific categories.
  • Doubleknot's Newsroom Module
    Newsroom is a module that allows users with the appropriate permissions to create lists of news items, and subscribe to these lists through the site or from other sites or software.

Creating and Managing Events & Donations

  • Creating Donations
    This brief, 5-minute video shows you how to setup a Fundraising Event for taking donations online in Doubleknot. Contains tips & trick for year end fundraising.
  • New Item Type - Type of Registrant
    A new item type has been added to forms which allow you to do conditional branching based on Registrant type. This is a very useful feature for many registrations but especially for Cub Camp registrations. This video demonstrates this new feature.
  • Creating and Managing Events (Part 1 of 3)
    This is a multipart video. Part 1 discusses the creation of a calendar event.
  • Creating and Managing Events (Part 2 of 3)
    Part 2 discusses the creation of an event form and how to attach it to the event.
  • Creating and Managing Events (Part 3 of 3)
    Part 3 discusses event management including how to enter over-the-counter registrations, reports and exporting data to excel or other desktop applications.

University of Scouting Events

Summer Camp Events

  • New Program Management Admin Interface
    In this 8-minute video, we present how to use the new admin screens for the Program Management System, which is used for events with sub-activity selection, such as Merit Badge Summer Camp, Training Day or Conference Sign Up. We have upgraded the interface allowing for easier setup and maintenance of these types of events.
  • Summer Camp - Class Attendee Report with Excel Macro
    This video shows you how to download, process and print the Class Attendee Report. The report contains class completion requirements. By following this procedure you can save you hours over the individual class printing method.
  • Summer Camp (Part 1 of 5)
    Part I discusses the creation of the program, configuration of the group attributes, creation of weeks of camp, and payment schedules.
  • Summer Camp (Part 2 of 5)
    Part II discusses the registration process, payment adjustments, facilities and editing existing registrations.
  • Summer Camp (Part 3 of 5)
    Part III discusses the creation of classes and other at camp activities such as meal plans, and event registration with classes.
  • Summer Camp (Part 4 of 5)
    Part IV discusses reports and data extracts.
  • Summer Camp (Part 5 of 5)
    Part V discusses copying programs so that you can use the structure from last year to create camp registration this year.

Webinars 

Overview for Managing Summer Camp Registrations - 4/18/13

  • Webinar - Managing Summer Camp Overview
    In this webinar, we review the basic administration procedures for managing your summer camp registrations. We review how to find registration information, make changes, run registration reports and several other common tasks. We also preview our new administrative screens for the Program Management module.

New Shopping Cart Review - 2/26/13

  • Webinar - New Shopping Cart Review
    In this webinar, we show you our updated shopping cart and talk about the implementation and roll out we are planning for March 2013. Stay informed about our latest upgrade and how it will impact you. (running time 43:40)

Admin Basics for New Administrators - 2/7/13

  • Webinar - Administrator Basics for New Admins
    In this webinar, we will review basic event registration setup and management, permissions, and financial accounts. It is intended for administrators who are new to Doubleknot. (running time 49:10)

Demystifying Payment Schedules - 1/8/13

  • Webinar - Demystifying Payment Schedules
    In this webinar, we review the use of payment schedules for both calendar activities and programs. Topics include deposits, participant type pay in full discounts, and much more. (running time 33:09)

New Screens for Admin Permissions - 11/27/12

  • Webinar - New Admin Permissions Screens
    Early preview of our upgraded and totally redesigned administrator screens for setting and managing administrator permissions. We have made permissions more granular so that roles can be assigned for event management, reports and other system features.

New and Redesigned Event Management & Registration Screens - 10/30/12

  • Webinar - New Event Mgmt and Registration Screens
    Early preview of our upgraded and totally redesigned administrator screens for configuring events and managing registrations. We've also changed the screens that your users see when registering for events.

How to use our Report Writer - 9/27/12

  • Webinar - Report Writer
    In this webinar, we introduce you to the capabilities of our Report Writer and provide you with an understanding of the data and how it can be used.

How to use the New Newsletter Application - 9/18/12

Search Engine Optimization (SEO) and Friendly URLs (2 part series) - 8/9/12

Event Registration for Volunteer Administrators - 4/19/12 

  • Webinar - Event Management for Volunteers
    Watch this video to learn all about Doubleknot's Event Registration module. Information includes how to set up single or multiple cost events, defining attendee types, payment options, check in and more. The video is about 45 minutes.

Site Brander for Volunteer Administrators - 4/12/12 

  • Webinar - Site Brander for Volunteers
    In this webinar, we discuss the usage of Site Brander from a volunteer administrator's point of view. The webinar lasts about an hour, but it a great review for existing admins and a good primer for new admins.

Ticketing & Event Admissions - 1/26/2012 

  • Webinar - Ticketing & Event Admissions
    In this webinar, we go over our recently released Ticketing and Event Admissions module. The tool allows you to:
    - Issue tickets to an individual or group for any event or facility reservation for print-at-home or smartphone display
    - Schedule and send email reminders with access to tickets
    - Check in and record participant attendance using our free iPhone Mobile Check-In App
    - Admit or refuse admission based on the results of the check in
    - Validate if ticket has been previously used or is outside of the allowable admission time
    - Manage attendee participation
    - Customize the ticket with your own logos, graphics and instructions

New Rich Text Editor - 1/17/2012 

  • Webinar - New Rich Text Editor
    In this webinar, we will go over our recently implemented rich text editor, which is used in several places, including Comm Center, Site Brander, Event Descriptions and Form Fields. The editor has several new features and some of the existing features, such as the ability to upload and add graphics are in new places.

Product Enhancements - 10/19/2011 

  • Webinar - Review of New Features
    In this webinar, we will go over our recently implemented new features and enhancements, such as eCards, Age Restrictions, Public Price Groups, Custom Lists, and Program Management Change Restrictions. The webinar is intended for all Doubleknot administrative users.

Upgrades to Site Brander Menus - 05/05/2011

  • Webinar - Site Brander Menus
    This webinar is for those organizations that use Site Brander to manage their website. In this webinar, we show you our recent changes to the menus in Site Brander. The new features allow for IE9 support, more flexibility in page positioning, better control of appearance, and several other upgrades.

Payment Schedules and Discounts - 03/17/2011

  • Webinar - Payment Schedules and Discounts for Summer Camp
    In this webinar, we show you how to reduce administrative time by using payment schedules and discounts for summer camp payments. These schedules can have early discounts or late fees associated with making or missing scheduled payment date. By using this feature, you will reduce the number of payment adjustments you make.

New Features to Increase Revenue and Improve Communications - 08/19/2010

Protecting Personally Identifiable Information (PII) - 04/30/2010

Facebook Application - 03/23/2010

  • Webinar - Doubleknot Facebook Application
    In this webinar, we go over Doubleknot's new Facebook application for your volunteers, members and constituents that want to set personal goals and promote your programs and fundraisers.

Social Networking 101 - 10/15/2009 (click here for powerpoint slides)

  • Webinar - Social Networking 101
    In this webinar, we go over the basics of Social Networks, such as Facebook, Linked In and Twitter. Much has been written recently about the impact these tools are now having on how we communicate. We discuss how you can use these networks to drive participation in your events, donations and programs. Topics covered include: 1)Why are Social Networks important? 2)How do Social Networks allow you to extend your reach and drive participation? 3)What does Doubleknot provide today to help you publish information to Social Networks? 4)What are Doubleknot's future plans for Social Network integration?

Online Store - Another Avenue to More Revenue - 8/18/2009

  • Webinar - Online Store - Another Avenue to More Revenue
    The Doubleknot Online Store allows you to offer merchandise to your community in an easy, secure and reliable way. The store can be up and running quickly, providing another revenue stream to your organization. Configuration options for photos, descriptions, product variations, shipping methods and tax calculations give you flexibility in offering the right mix of products, while links directly to a product from other Doubleknot applications and Site Brander pages give you a built-in method to promote your wares. In the webinar, we discuss 1) the product catalogue and how to link directly to a product 2) product categories and option groups 3) discount codes and other promotions 4) tax tables 5) shipment types 6) processing orders including 1-click fulfillment, shipping labels & packing slips 7) reporting on store sales.

Price Groups Webinar - 6/16/2009

  • Webinar - Price Groups
    Price Groups is a mechanism to control the selection of special registrant types and prices. Price Groups are quite powerful and can be used in all three of Doubleknot's Event Registration applications - Standard Events, Program Management and Facility Reservations. Price Groups allow for participant price levels to be restricted such that only entitled individuals and group leaders can select the special price when signing up for an event online. In the webinar, we discuss 1) What are Price Groups & when to use them, 2) How to create and manage Price Groups 3) Associating Users Groups and/or Registration Groups to Price Groups and 4) How to configure an Event Registration to use Price Groups

Increasing Revenue using Facilities Reservation Module - 4/30/2009

  • Webinar - Increasing Revenue using the Facilities Reservation Module
    Doubleknot's Facilities Reservation Module is designed to allow you to better manage the bookings of on-demand assets such as: Off-season rental properties, Program facilities (swimming pool, zip-line area, etc.), Birthday parties areas, Guided tours, Zoomobiles, Equipment, and Conference rooms

Got Cubs? - Doubleknot Cub/Day/Family Camp Registrations - 4/2/2009

Keeping your Site Current - the Ins & Outs of SiteBrander - 3/24/2009 

 

Understanding the Rich Text Editor - 01/27/2009 (click here for the questions and answers)

CommCenter 2.0 - 12/16/2008 (click here for the questions and answers)

 

Doubleknot Inc. • 20665 Fourth Street, Suite 103 • Saratoga, CA 95070 • Phone (408) 971-9120 • Fax (408) 741-1000